Terms and conditions

Pre-contractual information for the consumer - ART. 49 of Legislative Decree 206/2005

The customer before the conclusion of the purchase contract, he has viewed the characteristics of the goods that are illustrated in the individual product sheets at the time of the choice by the customer.

Before the conclusion of the purchase contract and before the order validation with "payment obligation", the customer is informed relative to:

- total price of the goods including taxes, with the detail of shipping costs and any other cost;

- payment methods;

- the term within which A. Piazzo S.r.l. Unipersonale undertakes to deliver the goods;

- conditions, terms and procedures to exercise the right of withdrawal;

- as well as the type of withdrawal type of this Annex I, part B of Legislative Decree 21/2014 (not mandatory);

- information that the customer will have to support the cost of returning goods in the event of withdrawal;

- existence of the legal guarantee of conformity for purchased goods;

The customer can at any time and in any case before the conclusion of the contract, make knowledge of the information related to A. Piazzo S.r.l. Unipersonale, the geographical address, telephone number and fax number, e-mail address, information that is reported, even below:

ART. . 1. Definition E Acceptance of general sales conditions

1.1. - These General Terms and Conditions of Sale (TERMS AND CONDITIONS) Regulate the purchase, through telematic or telephone mode, of the goods (hereinafter "Products") Presented on the site www.piazzostrumenti.it (hereinafter "Site"), between the company manager of the site itselfA. Piazzo S.r.l. Unipersonale, with registered office in Mestrino to the Via Galileo Galilei, 45 - Rea financial and administrative repertoire PD-428652 P.IVA 04920250281, tel. 049 9000348, email:info@piazzostrumenti.it(hereinafter referred to as "A. Piazzo S.r.l. Unipersonale"), And its users / customers (hereinafter"Customers"), As natural or legal persons who act in the exercise of their own business or professional activity, or their intermediaries, constituting an integral and substantial part of each product and service contract provided by the company to the Customer, unless otherwise disposable written between the parties.

1.2.- The Company reserves the right to make any changes and additions that are validly notified, acquiring immediate effectiveness, from the day of publication on the website (hereinafterSite)Where they can be found and can be found by the customer using ordinary diligence.

1.3. -They acquire full effectiveness between the parties and are intended unconditionally and fully accepted at the time of the purchase order, without such acceptance of a manuscript signature by the customer.

1.4 - In-order confirmation email, the customer will find the link to these General Terms and Conditions, as required by art. 51 paragraph 1 of Legislative Decree 206/2005, modified by Legislative Decree 21/2014.

ART. 2: Orders

2.1 -Orders can be made by telephone at +39 0499000348 or via the Internet, exclusively on the site www.piazzostrumenti.itManaged by the Company A. Piazzo S.r.l. Unipersonale. Access to the service is permanent and continuous, except in maintenance periods, during server update operations and / or in the event of any service interruptions on the network. The procedure involves the explicit acceptance of those CGV, or through the subscription of specific written agreements.

2.2 -With regard to the nature and date of the order, the e-mail messages as well as automatic registration systems or contractual forms used on the site.

2.3 -The customer is responsible for the use of credentials (UserID and Password) assigned to him upon his registration as well as orders requested by these codes and this regardless of fraudulent use of them.

2.4 -The customer is obliged to promptly communicate any possible change in the registered office or domicile indicated in the registration phase, in default, notifications or communications performed at the address indicated at registration will still be effectively and validly carried out.

2.5 -Purchase orders are irrevocable; Any requests from the customer to modify an order will be taken into consideration exclusively if received by the Company, in writing, at least 24 hours before shipment and will be accepted exclusively through a new order confirmation.

2.6 -Every customer's right is excluded to compensation for damages or compensation, as well as any contractual or non-contractual liability of the company for direct or indirect damages possibly caused by the non-partial acceptance of an order.

2.7 -After paying, the customer will receive an email containing the order information. The confirmation times of the payment receipt are not fixed and therefore the sending of confirmation email could be delayed, compared to which A. Piazzo S.r.l. Unipersonal declines any liability from now.

2.8 -A. Piazzo S.r.l. Unipersonale reserves the right to cancel or refuse any order received by a customer with which a litigation relating to the balance of a previous bill is taking place.

ART. 3 - Conclusion and effectiveness of the contract

The purchase contract will be concluded between A. Piazzo S.r.l. Unipersonale & C. and the customer at the time of receipt of the order by A. Piazzo S.r.l. Unipersonale & C. In this case A. Piazzo S.r.l. Unipersonale & C. will feed the order receipt by sending one e-order confirmation email at the email address communicated by the customer. This confirmation will summarize the products selected by the customer, the related prices (including delivery costs), the delivery address, the order number, the general conditions of sale provided for.

The customer undertakes to verify the correctness of the personal data contained in it and to promptly communicate the seller any corrections.

A. Piazzo S.r.l. Unipersonale undertakes to describe and present articles sold on the site in the best possible way. Nevertheless some errors, inaccuracies or small differences between the site and the actual product may highlight. Furthermore, the photographs of the products presented on the Site do not constitute a contractual element, as only representative.

ART. 4: prices

4.1 -The selling price indicated on the site is expressed in euros and consigns VAT included, except where specified. Exposed prices do not include other accessories, remaining charged to the customer, transport costs, insurance, taxes and any other accessory expense, of any kind or nature, not expressly indicated. For completeness of information, customers, in product details will find, in addition to the price expressed in euros, also the VAT amount.

4.2 -A. Piazzo S.r.l. Unipersonale disclaims any liability in the event of errors or inaccuracies deriving from the currency conversion instrument used, and cannot be held responsible in the event of any differences between the estimated total order and price on the invoice.

4.3 -A. Piazzo S.r.l. Unipersonale also reserves the right to modify the prices of its products and yet undertakes to apply to customers the rates they have found on the site at the time of order.

ART. 5: confirm

5.1 -By submitting your order, the customer declares to have readed the present General Terms and Conditions. The order confirmation must therefore be considered as a full acceptance of these General Conditions.

Unless otherwise tried, the information recorded by A. Piazzo S.r.l. Unipersonal constitute proof of the set of transactions.

ART. 6: availability

6.1 -Our products offers, and the prices related to them, are valid until they are visible on the site. The transmission times of estimated data for the transfer of a product are purely indicative; therefore, any delays, will not authorize the buyer to cancel the sale, refuse the goods and / or claim compensation for any and not better specified damage. In case of non-compliance and / or elements missing upon delivery of a product, any complaints must be forwarded no later than 14 (fourteen) days following the receipt of the product.

Orders will be invaded as the warehouse availability limits. In the event that a product becomes unavailable after receiving the order, A. Piazzo S.r.l. Unipersonale undertakes to promptly inform the customer via email or via ordinary mail.

ART. 7: Payments

Each payment by the customer can take place solely with the following methods:

7.1 - Payment by credit card, prepaid cards and PayPal.

The site, for credit card payments, uses the PayPal gateway through which you can pay with Visa, Visa Electron, MasterCard, Discover, American Express, Aura Card, Postepay or prepaid card Paypal. After confirming the order data, the PayPal login page will open to access your PayPal account or enter your card data and conclude the payment.

7.2 - Wire transfer

Payment of what you purchased will also be able to take place by bank transfer after reporting the will to use this payment method by selection when ordering.
Payment by bank transfer can be made on the following current account:

Owner: A. Piazzo S.r.l. Unipersonale

IBAN: IT39 L089 8262 6500 3300 0802 115

Causal: nr. order

the reason to be reported on the bank transfer must indicate the order number, generated during the purchase procedure; the goods will be sent only when the amount is required. After 10 natural and consecutive days of the actual availability of the requested securities, if the credit of the order's amount is not yet taken place, the company reserves the right to cancel the order in question.

7.3 -Postepay

Payment of what you purchased can also take place via Postepay recharge after reporting the will to use this payment method by selection when ordering.
Payment by Postepay refill can be made on the following current account:

Owner: PIAZZO REDO

Paper number: 5333173819879554

Tax Code: Pzzrde57d18l710a

The goods will be sent only when the amount is accredited. After 10 natural and consecutive days of the actual availability of the requested securities, if the credit of the order's amount is not yet taken place, the company reserves the right to cancel the order in question.

7.4 - Payment Rate via ScalaPay circuit

Payment as purchased can also take place via ScalaPay circuit. Scalapay is a loan that allows you to pay your order in 3 installments without interest. After confirming the order data, you will be asked to access the ScalaPay account to complete the payment. If you don't have one, you can create it from the ScalaPay login page, before concluding the order. This payment method is available for a maximum amount of € 1000.

If you buy with ScalaPay, receive your order immediately and pay in 3 installments. Take note that the installments will be sold by SPV increase S.r.l., to related subjects and to their transferee, and authorizes this sale. "

ART. 8: Shipping

8.1 -The delivery of the products purchased on the site is carried out in Italy at the shipping address indicated by the customer in the order form. Instead of getting the product to be delivered to a shipping address, the customer can however choose to pick it up at the A. Piazzo store S.r.l. Unipersonale, in Via Galileo Galilei, 45 35035, Mestrino, Padua, no additional costs.

8.2 -At the time of shipment, a confirmation email of the delivery to the carrier will be sent to the user in which the link containing the tracking number will also be contained through which the customer can check the status of the shipment or on the site in the My Orders section or by accessing via links in the communication email of After shipping ("communication of shipping").

8.3 -Different delivery methods are made available to the customer and for each of them are indicated in the product tab the delivery terms and the related costs or methods of calculation. For delivery in some areas an additional cost may be required. Even this cost will be specifically indicated via link accessible from the product sheet.

8.4- Delivery is charged to the customer and depending on the tariffs indicated.

8.5- The delivery obligation is fulfilled by transferring material availability or in any case control of the products to the user. The delivery is intended on the street level and will be carried out, unless otherwise indicated, from Monday to Friday in the normal office hours (from 9 am to 6 pm), excluding national holidays. Unless otherwise specified, the deadline for delivery vary between 2 and 5 working days.

ART. 9:Decadence from the deadline - Resolution of the supply contract - Ownership

9.1 - The Company can immediately require the benefit due although the deadline to make the payment is established in favor of the debtor, if it became insolvent or decreased or did not give, for its own, the guarantees he had promised; The decadence of the benefit of the deadline is determined immediately without the need for prior distribution also in the case of non-payment of a single installment to the agreed deadlines, legitimizing the company to demand the immediate payment, of the entire remaining credit.

9.2- If in the comparison of the Customer, protests of checks and bills are high or promoted executive procedures for the agreed budget or bankruptcy, the Company reserves the right to unilaterally resolve the contract by communication to the customer.

9.3- The Company retains the property of the materials provided until the total balance of the supply and therefore the buyer cannot alienate them, nor give them a pledge, nor transfer them elsewhere; If the contract resolution for non-compliance with the customer, advances are acquired by the Company as an indemnity, except for the provisions of the art.1526 civil code.

ART. 10: Right of withdrawal

If the customer is a "consumer", as defined in Article 3 of the Consumer Code, the rights referred to in Art.52 and SS are competed. of the Consumer Code, as amended by Legislative Decree 02/21/2014 n.21, and therefore the right to withdraw from the purchase contract (hereinafter "right of withdrawal") for any reason, without explanations and without any penalty, with the methods below.

The withdrawal may be subject to all (total withdrawal) or only part (partial withdrawal) of the products purchased by the consumer.

The withdrawal period expires after 14 (fourteen) days from the day to which the consumer or a third, other than the carrier and designated by the consumer, acquires the physical possession of the products.

The right of withdrawal is exercised with the use of a discontinued communication by registered letter a / r addressed to:

A. Piazzo S.r.l. Unipersonale
Via Galileo Galilei, 45 35035, Mestrino, Padua

The withdrawal communication must specify the desire to withdraw from the purchase and the product (s) for which the right of withdrawal is intended.

The communication by registered mail must be reached within the term indicated for withdrawal

The return of the product (s) must take place within 14 (fourteen) days from the date on which the consumer has communicated its decision to want to withdraw pursuant to art. 52 of the consumer code just cited. This aforementioned term will be respected if the consumer returns or returns the product / the object of withdrawal before the expiry of 14 days.

The goods must be returned integrated, in the original packaging, complete in all its parts (including packaging and possible documentation and accessory equipment: manuals, cables, etc.) and complete with the attached tax documentation.

The goods must be returned to A. Piazzo S.r.l. Unipersonale Srl near Via Galileo Galilei, 45 35035, Mestrino, Padua. Direct costs (shipping costs) of the return of the products are charged to the customer.

As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, A. Piazzo S.r.l. Unipersonale can suspend the reimbursement until receipt of the goods or until the customer has been demonstrated by the Customer to have returned the goods to A. Piazzo S.r.l. Unipersonale.

A. Piazzo S.r.l. Unipersonale will perform the refund using the same payment method chosen by the customer during the purchase phase. In case of payment occurred by mark A. Piazzo S.r.l. Unipersonale will undertake to contact the customer and agree on the reimbursement methods.

NB in COVID period The wind instruments cannot be returned objects if they are not first sterilized with relative certification

ART. 11: Products - Conformity - Responsibility

11.1 - The products provided comply with the technical and functional specifications indicated by the manufacturer in the relative explanatory documentation attached to the product and / or reported in the relative technical sheet on the site.

11.2- the customer with the Order assumes the responsibility for compliance with the law and safety regulations relating to the use of purchased products; Any responsibility for the company is excluded for each and any direct or indirect damage caused to people or things from the use of products provided even in the event of failure or insufficient functioning.

11.3 -A. Piazzo S.r.l. Unipersonal cannot be held responsible for the consequences resulting from a bad use by the customer of products sold on the site.

11.4 - This agreement is regulated by Italian law. Piazzo instruments Musicals cannot be held responsible for the failure to implement a contract already concluded in the event of force majeure, or to the occurrence of particular gravity events and / or in the event of strikes, total and / or partial, postal services and transportation and / or communication, nor in the event of the customer's fault.

ART. 12: warranty - LIMITS - COMPLAINTS

12.1 The 24-month warranty pursuant to Legislative Decree 24/02 shall apply to the product that present a lack of conformity, provided that the product itself is used correctly, in compliance with its intended use and of the provisions of the technical documentation attached. This guarantee is reserved for the private consumer (natural person who acquires the goods for purposes not referred to their professional activity, or make the purchase without indicating a VAT number in the order form).

12.2 -The company reserves the right, to its unquestionable choice, to replace or repair defective products, with the exclusion of any other form of refund or compensation; The warranty replacement or repair is not permitted, of assets that present defects, alterations, tampering, breakage or defendants attributable to the incorrect use of the same, to unauthorized repairs, to imperative, negligence or imprudence In use.

12.3- In any case, transport costs and charges deriving from the start-up of the procedure are at the total load of the customer.

12.4 - Discount vouchers, promotional coupons and special offers cannot be combined with each other in progress initiatives, including trade-in services, used to be collected or other active promotional campaigns.

12.5 - With the acceptance of these General Terms and Conditions of Sale, the Customer, which acts for purposes falling within the entrepreneurial and / or professional activity carried out, expressly renounces to act as a regression, pursuant to art. 131 D.Lgs. 206/2005 - consumer code - with regard to the Company in the event of disputes raised by the end user, by other sellers belonging to the same contractual chain or by other intermediaries.

12.6- As regards product damage, the Company, as a distributor, is free from any responsibility, no excluded and except, indicating the name of the manufacturer.

ART. 13: Privacy Policy

The information transmitted by customers are essential to develop and forward orders received, as well as to the preparation of invoices and warranty contracts, the absence of which would entail the nullity of the order.

With the purchase order and / or by registering on the company's website, the customer undertakes to provide truthful and reliable information and expresses consent to the treatment and personal data, pursuant to art. 13 D. LGS. 30.6.2003 no. 196, containing the protection code of personal data and as a privacy policy available online at the site. In accordance with art. 7 of the privacy code, the customer has the right to access the personal data concerning him and to modify them, rectify them, integrate them, delete them or suppress them, maintaining the obligation to update the data that may undergo variations or Adjustments over time.

To exercise this right it will be sufficient to senda written request by registered mail to:

A. Piazzo S.r.l. Unipersonal
Via Galileo Galilei, 45
35035, Mestrino, Padua

In particular, the customer, with the acceptance of these General Contract Conditions, expresses the consent to the processing of personal data by the Company and / or companies with it with it for sending news and / or promotional information also telematics connected to the activity as well as consent to conservation of data beyond the deadline for the purposes provided for by law.

Treatment, conservation, transmission of personal data takes place with the observance of each precautionary measure, which guarantees its safety and confidentiality, for the sole purpose of being able to fully fulfill the obligations set for the law, civil and tax regulations Connected to the company's economic activity including the management of collections and payments deriving from the execution of contracts.

The A. Piazzo website S.r.l. Unipersonal is particularly attentive to customer needs. For this reason, our system uses the so-called "cookies", of small text files that have the aim of reporting the passage of users to the site.

These cookies are used by A. Piazzo S.r.l. Unipersonale for the sole purpose of improving and customizing the services offered.

"7pixel S.r.l., in the person of the legal representative Protempor, is appointed responsible for processing user data (email address) for the management of comments requests within the Trusted Program of the site www.trovaprezzi.it". 

ART. 14: Disputes

14.1 - Online dispute resolution

To solve consumer problems online fairly and effectively, without going to court

If you have problems with products or services purchased online, you can use the platform made available by the European Commission to present a complaint and find a solution from an independent dispute resolution organ.

LINK

14.2 Competent hole

For disputes that may arise regarding the execution of the sales contract regulated by these General Terms and Conditions of Sale, the interpretation of the same and to any dispute concerning the contractual relationship the hole indicated by the customer will be competent.

Applicable law E Protection of rights

These General Terms and Conditions of Sale are governed by Italian law and in particular from the Italian Legislative Decree of 6 September 2005, N ° 206 (and its recent amendments pursuant to Legislative Decree n. 21 of 21 February 2014 entered into force on 13 June 2014) on Remote contracts and from the Italian Legislative Decree of 9 April 2003, N ° 70 for aspects relating to electronic commerce.

The consumer customer, pursuant to Articles 140 and 141 of the Consumer Code, has the right to act to protect its interests through an association of consumers or to promote an attempt to overlisted composition for the resolution of any disputes. Alternatively, it has the right to promote an ordinary judgment for the resolution of disputes deriving from the interpretation, execution and validity of these Terms and Conditions.